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Here is an example/template of asking for help. Hi, I have a problem with my VA, site is not working the way it should can you help me My database version is: MYSQL 5.7/MariaDB 10.2 PHPVMS 5.5.2/ 5.5.2.72 php version 5.6/7.x Paid Hosting/freehosting shared/VPS/Dedicated I have installed X module recently/ made changes to X files. Here is the link to my VA site http://myvasite.com/.net/.org error you receiving goes here Image of error is an alternative way of showing the error. Regards Insert name/username here