clawsonsa Posted September 8, 2016 Report Share Posted September 8, 2016 Folks, Does anyone know if SimPilot is still offering support on their modules? I purchased from them a while back and filed a support ticket on August 29 and have heard nothing. I even sent some emails! Scott Quote Link to comment Share on other sites More sharing options...
clawsonsa Posted September 9, 2016 Author Report Share Posted September 9, 2016 Anybody have any ideas? Quote Link to comment Share on other sites More sharing options...
Members Vangelis Posted September 10, 2016 Members Report Share Posted September 10, 2016 No idea i am sorry I hust know that at some time he comes and goes maybe personal matters Maybe we could help you with your isssue just tell us what you need and somebody might be able to help you Quote Link to comment Share on other sites More sharing options...
Moderators servetas Posted September 10, 2016 Moderators Report Share Posted September 10, 2016 I can help you too. As a personal request and in order to comply with simpilot's guideline, please let me know via pm or email through PHP-Mods. Quote Link to comment Share on other sites More sharing options...
clawsonsa Posted September 12, 2016 Author Report Share Posted September 12, 2016 Servetas, This is on you home page: I do not offer support via private messages. You may post your questions on the forum! I guess I will wait for SimPilot! Quote Link to comment Share on other sites More sharing options...
Moderators servetas Posted September 15, 2016 Moderators Report Share Posted September 15, 2016 I mean that in case David does not answer, you can let us know in case we can assist you but this should be done through PM or email and not in public. Quote Link to comment Share on other sites More sharing options...
clawsonsa Posted September 28, 2016 Author Report Share Posted September 28, 2016 Dear Folks, It has been 30 days since I submitted a Support ticket to Sim Pilot. Have not heard a thing! I know from time to time that business's close and go away. I suppose this is what has happened! It is a shame that he had not let folks and customers know! Moving on........ Quote Link to comment Share on other sites More sharing options...
Members Vangelis Posted September 28, 2016 Members Report Share Posted September 28, 2016 That is quite strange to be honest do you want to tell us what is your problem we might be able to help you Quote Link to comment Share on other sites More sharing options...
FlyingMachine Posted September 30, 2016 Report Share Posted September 30, 2016 Days ago still waiting too.... Quote Link to comment Share on other sites More sharing options...
clawsonsa Posted September 30, 2016 Author Report Share Posted September 30, 2016 No need now, I removed the module and obtained another from a different company. I left the support request open just to see if it ever is answered! Quote Link to comment Share on other sites More sharing options...
Moderators servetas Posted September 30, 2016 Moderators Report Share Posted September 30, 2016 Come on guys... Most of the phpVMS functions and free stuff you are currently using have been developed by simpilot. He has devoted a lot of time in it and the least we can do is respect that.. As far as I know, he has some personal problems he tries to overcome and let's hope that everything is fine. In case you have any issue you can PM me and I will do my best to assist you FREE of charge as far as the request has to do with any error/issue the system has. That's the least I can do to show my respect to him and what he has offered to the community during the last years without taking anything back in return. I will be waiting... @clawsonsa I am not talking to you personally. I mean I am referring to all who are currently waiting for an answer. It seems that for some reason, David can't handle the support tickets and we have to respect it and at least try to do our best to assist those who have any issues with the modules they have purchased. Quote Link to comment Share on other sites More sharing options...
Members Vangelis Posted October 1, 2016 Members Report Share Posted October 1, 2016 Same applies for me to if you need any help with your curent modules do not hesitate to contact me for FREE as i fully agree with servetas Quote Link to comment Share on other sites More sharing options...
Heritage1 Posted October 5, 2016 Report Share Posted October 5, 2016 I do not mean to Butt in, but if you need help, I to am also here to help a fellow simmer. And am well known by the above Gentlemen, will be glad to help in anyway I can, just let me know here, or go to my site, and send me an email. Jimbo! Quote Link to comment Share on other sites More sharing options...
TAV1702 Posted October 31, 2016 Report Share Posted October 31, 2016 Dave is a great guy. I am sure life has just got in the way. However, if no support can be given for paid modules, said modules need to be freeware or not sold on the market. FSNavigator for example. I know Dave is talented and his paid modules are great, but they need to be disabled if no support can be given for now. The free ones, well that is another story. As is is as is. We can't nag about that or any of the awesome work and time Dave has put in to phpVMS over the years. I hope all is well Dave! Quote Link to comment Share on other sites More sharing options...
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