Banner Won't Change

Hello all.  I made a banner for my virtual airline.  I changed it to the size of the original banner, and named it header.jpg.  I uploaded the banner to my server into the skin/images folder, but it won’t change on the website.  I previewed the image on the server and it is the right image. 

I have tried:

1.) clearing my browser cache

2.) clearing phpvms cache in settings.

Any thoughts?  Thank You.

Do you mean the phpVMS image? 

 

In /lib/skins/crystal/images - rename topbanner.jpg to topbanner.jpg.ORIG

Copy/paste your image in this same folder and rename to topbanner.jpg

 

If you are using an addon skin, you will need to find the associated banner and rename it in that skin folder.

7 hours ago, ProAvia said:

Do you mean the phpVMS image? 

 

In /lib/skins/crystal/images - rename topbanner.jpg to topbanner.jpg.ORIG

Copy/paste your image in this same folder and rename to topbanner.jpg

 

If you are using an addon skin, you will need to find the associated banner and rename it in that skin folder.

As shown in the picture attached, I have renamed the original header as you suggested, and uploaded mine, but it still won’t change.1495637418headerdoc.png.25eca61773c087d4bad0a7ae3db5cd9f.png

 

 

I have tried emptying my browser & phpvms cache.  Thank You.

It might help if you told us exactly what skin you are using.

26 minutes ago, ProAvia said:

It might help if you told us exactly what skin you are using.

blueIce v2.0.1

Here is my website if you want to take a look.

 

https://flymajesticva.com/

I suggest you contact the skin developer… 209 Studios.

https://www.phpvms.209studios.com/

3 hours ago, ProAvia said:

I suggest you contact the skin developer… 209 Studios.

https://www.phpvms.209studios.com/

I did, Thank You