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I'm posting to let everyone know of a new module that is available for phpVMS. It is a full ticket system solution.

Features included are:

  • Opening/Closing Tickets
  • Three different priority settings – Low, Medium, High
  • Commenting on tickets
  • Email Notifications – Users can select which notifications they went to receive on their email. (Three settings – When ticket is updated/edited, when a ticket is commented on, when a ticket is assigned to a staff member)
  • Administration Settings – Option to override user settings, so they always receive emails.
  • Administration Settings – Choose which group is in charge of tickets. Members of the group will be available for ticket assignment.
  • Administration Settings – Easy language change for sites that are not in English
  • Bootstrap Optimized – Template files are already compatible with Twitter Bootstrap, so if you use it, no further design is needed.

A demo is available:

Pilot ID: 1

Password: ticketuser

URL: http://www.savamarkovic.com/ticketdemo

You can purchase this add-on through my website: http://www.savamarkovic.com/product/ticket-system-v1-0/

Thanks!

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