fsxsimulation Posted July 17, 2011 Report Share Posted July 17, 2011 Hello I was thinking that if we could integrate a popular support ticket system "OS Ticket" in "PHPVMS". It would be a great integration in PHPVMS virtualpilots could submit there complaints and get a complaint number. Thanks 2 Quote Link to comment Share on other sites More sharing options...
fsxsimulation Posted July 17, 2011 Author Report Share Posted July 17, 2011 and people get ticket statuses alerts ect VIA email Will be giving u guys a demo link for the software it is not currently integrated with PHPVMS And this software is not owned by me. Just giving u a demo link so u people can knw what it actually is. 4 Quote Link to comment Share on other sites More sharing options...
Tylor Eddy Posted August 20, 2011 Report Share Posted August 20, 2011 and people get ticket statuses alerts ect VIA email Will be giving u guys a demo link for the software it is not currently integrated with PHPVMS And this software is not owned by me. Just giving u a demo link so u people can knw what it actually is. I was actually also considering this, but as a ticketing system for practical lessons, giving pilots the ability to book an instructor for a lesson, not using software package though 1 Quote Link to comment Share on other sites More sharing options...
fsxsimulation Posted August 20, 2011 Author Report Share Posted August 20, 2011 I was actually also considering this, but as a ticketing system for practical lessons, giving pilots the ability to book an instructor for a lesson, not using software package though hmm 2 Quote Link to comment Share on other sites More sharing options...
Tylor Eddy Posted August 27, 2011 Report Share Posted August 27, 2011 hmm To make it a bit easier for myself, i am intending on editing a duplicate of the contact for, sending of the form data to my support staff once its filled out. It's basic, but will do the job sufficiently 1 Quote Link to comment Share on other sites More sharing options...
fsxsimulation Posted August 28, 2011 Author Report Share Posted August 28, 2011 To make it a bit easier for myself, i am intending on editing a duplicate of the contact for, sending of the form data to my support staff once its filled out. It's basic, but will do the job sufficiently well yes you are right the contact form edit will be a good idea. 2 Quote Link to comment Share on other sites More sharing options...
fsxsimulation Posted August 28, 2011 Author Report Share Posted August 28, 2011 but still OSTicket is a bit more convinient in the way that if i virtualpilot has a complaint he has a tracking system but if we use contact form for that than the pilot doesnt have any track of his complaint ??? 1 Quote Link to comment Share on other sites More sharing options...
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