Our VA has just hit the 90 day mark since we started with phpVMS and we primarily use smartCARS. Therefore some of our pilots are starting to get their status changed automatically as we wanted.
They receive an email like this -- Hi John Doe, You have been marked as retired because you have been inactive for more than 90 days. To be un-retired, you must file a PIREP. Thanks, VA Management Team.
My question is about them being told they have been marked as retired, however, when I look at their status in phpVMS Admin Center they are all showing up as On Leave status.
The only choices for status in the Admin Center are; Active, Inactive, On Leave and Banned. I was thinking On Leave would be for people that request LOA status due to real world commitments, health issues, etc. Why would the retired pilots go to On Leave? Is this the way it is supposed to work? Or is there something else my settings need to make Retired pilots become Inactive status instead of On Leave?
The second question is about the email telling them they just need to file a PIREP to be un-retired when smartCARS won't let them log in if they are not active. Are we missing something to make all this work like it should?
Thanks for any help you can provide.
Jerry