vmsACARS not connecting to phpvms (?)

[ZachP]

So, when I open vmsACARS, it does not show me my pilot information. As well as that, I cannot choose my airline, find my bids/flights, or anything. I am logged in (I think) but that makes no difference.

 

This is what it showed me when I pressed "load in vmsACARS" on the web dashboard. 

 

 

 

Logs:

 

I:0601 19:00:06 ===================================================
I:0601 19:00:06 Version: 2.0.658
I:0601 19:00:06 Release Channel: win-x64-stable
I:0601 19:00:06 Windows Version: 10.0.19045
I:0601 19:00:06 Installation Type: installed
I:0601 19:00:06 Installation Path: C:\Users\Zach\AppData\Local\vmsacars\current
I:0601 19:00:06 Data Path: C:\Users\Zach\AppData\Local\vmsacars\data
I:0601 19:00:06 User Path: C:\Users\Zach\OneDrive\Documents\vmsacars
I:0601 19:00:06 Settings Path: C:\Users\Zach\OneDrive\Documents\vmsacars\settings.json
I:0601 19:00:30 Installed path: C:\Users\Zach\AppData\Local\vmsacars\current
D:0601 19:00:30 Registered vmsacars URI for web launcher
I:0601 19:00:36 Beta Enabled: false
I:0601 19:00:37 Downloaded config scripts
I:0601 19:00:37 Loading profile infy.uk
D:0601 19:00:37 F: C:\Users\Zach\AppData\Local\vmsacars\current\config\default\package.json; Adding config map path: aircraft
D:0601 19:00:37 F: C:\Users\Zach\AppData\Local\vmsacars\current\config\default\package.json; Adding rules path: rules
D:0601 19:00:37 F: C:\Users\Zach\AppData\Local\vmsacars\current\config\default\package.json; Adding scripts path: scripts
D:0601 19:00:37 F: C:\Users\Zach\AppData\Local\vmsacars\current\config\default\package.json; Adding sounds path: sounds
D:0601 19:00:37 Loading logbook: C:\Users\Zach\OneDrive\Documents\vmsacars\data\infy.uk\logbook.db
E:0601 19:00:41 Error loading profile
Acars.Errors.LoadingError: Object reference not set to an instance of an object.
 ---> System.NullReferenceException: Object reference not set to an instance of an object.
   at Acars.Services.ConfigService.LoadAirlineConfig(Profile profile)
   at Acars.Services.StartupService.LoadAirlineConfig(Profile profile)
   at Acars.Services.StartupService.LoadApplicationFromProfile(Profile profile, Boolean loadLogos)
   --- End of inner exception stack trace ---
   at Acars.Services.StartupService.LoadApplicationFromProfile(Profile profile, Boolean loadLogos)
E:0601 19:00:43 Error: Error Loading: Object reference not set to an instance of an object. 
I:0601 19:00:43 Profile changing to infy.uk
I:0601 19:00:43 Profile changed to "infy.uk"
I:0601 19:00:43 Loading profile infy.uk
I:0601 19:00:43 Profile changing to null
I:0601 19:00:43 Profile changed to "null"
I:0601 19:00:43 Profile changing to infy.uk
I:0601 19:00:43 Profile changed to "infy.uk"
E:0601 19:00:43 Error loading profile
Acars.Errors.LoadingError: Object reference not set to an instance of an object.
 ---> System.NullReferenceException: Object reference not set to an instance of an object.
   at Acars.Services.ConfigService.LoadAirlineConfig(Profile profile)
   at Acars.Services.StartupService.LoadAirlineConfig(Profile profile)
   at Acars.Services.StartupService.LoadApplicationFromProfile(Profile profile, Boolean loadLogos)
   --- End of inner exception stack trace ---
   at Acars.Services.StartupService.LoadApplicationFromProfile(Profile profile, Boolean loadLogos)
D:0601 19:02:08 Saving DiscordStatusUpdate, value=false
I:0601 19:04:10 Launching with URI: ["vmsacars:bid/6"]
I:0601 19:04:10 Got app arguments: ["vmsacars:bid/6"]
I:0601 19:04:10 Got bid id arg 6, loading bid
I:0601 19:04:10 Could not find data for bid, id=6
E:0601 19:04:10 Error: Bid not found: Bid 6 could not be found 
 

[ZachP]

This also happens on my PC, which vmsACARS is stored locally instead of onedrive.

[Nabeel]

It could be onedrive causing the issue with loading. Data gets stored there, too, which the onedrive sync can sometimes conflict with.

I'd recommend deleting the profile files or everything in documents/vmsacars and starting fresh

But before you do that, if you can send me the profile file over Discord (just DM me), I can also debug to see if I see the same behavior on my end.

 

[ZachP]

13 hours ago, Nabeel said:

It could be onedrive causing the issue with loading. Data gets stored there, too, which the onedrive sync can sometimes conflict 

 

Same issue when locally storing it

 

13 hours ago, Nabeel said:

 if you can send me the profile file over Discord (just DM me), I can also debug to see if I see the same behavior on my end.

 

Done

[Nabeel]

Turns out to be some server misconfiguration