KACARS problem

[fu456]

hello Kacar installation goes well but when I click on the icon to open it he said Kacar - FREE encountered a problem and needs to close. please exus us for the inconvenience

that In what can help me please

is the message http://imageshack.us/photo/my-images/688/sansreia.png/

[Guest lorathon]

What Windows version?

[fu456]

Windows xp

[Guest lorathon]

Make sure that you have .NET 3.5 installed correctly. You can also attempt to remove/re-install.

[crnjola]

Try with default windows font size.

[fu456]

ok I will test its

[fu456]

it is not working

[fsxsimulation]

REMOVED

Edited August 3, 2011 by fsxsimulation

[fu456]

it is not working

[mark1million]

I managed to replicate this where it would not open, there is a hidden file for the settings that you need to remove, i will have a look to see if i can find it again.

[fu456]

mark1million thank you good luck

[Guest lorathon]

Thanks Mark. I hope you find it. Be sure to let me know.

[mark1million]

I am having trouble finding the exact location, its not a normal one, i will have a search through the windows logs now but the file was \FS-Products\kACARS_-_Free.exe_Url_mdjq5ruzbjd2w0vyhetjnszqv3t0pfeb\1.0.0.8, once i find the location in the log i will post here.

[fu456]

ok thank you for your research

[fu456]

help me

[fu456]

New

[mark1million]

OK you need to go in to your error logs for your pc, there you will find the hidden xml config file and folder. You need to remove the application from add/remove programs find any files/folders include hidden and system files in the search, delete these then restart.

Finally reinstall and you should be good to go.

Failing that if you download teamviewer i will have a look for you.