Website Transferred to another hosting having issues now

[IrfanKhan]

Dear Members recently we have moved our website to another hosting company, after shifting we requested them to restore our data backup file taken from previous hosting, they did the same for us after restoration of the data we found that our flight operation is not working means people connecting with acars system doing flights but pireps not coming to our database and also live flights not showing on our front page we did everything to resolve the issue change the configurations but not succeeded.

to double check we did one more fresh install of simpilot 5.5x latest version but same issue exist with the new installation as well.

1. Live flights tracking not working
   
2. Pireps not able to file
   
3. No error coming
   
4. changed the local.config file
   

any help please

website: piavirtual.org

Update 1# in phpvms_acarsdata table no latest data is showing after connected with acars software.

[Vangelis]

In core/local.config.php make sure that this part of code is like this below

# Debug mode is off by default
Config::Set('DEBUG_MODE', true);
Config::Set('DEBUG_LEVEL', 2); // 1 logs query errors, 2 logs all queries
Config::Set('ERROR_LEVEL', E_ALL ^ E_NOTICE);

this will put all errors in core/logs/log.txt

Let us know what is in this file and we might be able to help or else you could contact somebody to enter your ftp and have a look at it

[simpilot]

Has the DNS had a chance to propagate to everyone?

Are your pilots using the old IP address instead of a URL or the new IP address by chance?

Can you file a manual PIREP, does it get recorded in the database?

[IrfanKhan]

Thank you so much for the response David & Vangelis.

issue get resolved by simply changing the hosting server, there was some issue with the server not letting our website to function properly.

Issue resolved.