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Posted

Hi there.

Today I tried to upload the first batch of routes for my VA (again after some updates). The only difference between how they were when I first uploaded them (when it worked) and now is the fact I added about 50 routes. So I checked the "delete all schedules" box as I uploaded them since I was replacing them all but this time when I clicked on Airline Schedules there were none to be seen. I then noticed all my airports from my airport database were gone as well and I couldn't upload those either. I had my COO test it as well and he couldnt get them either.

Anyone have any clue how to fix this issue?

Thanks!

-NotAnAvgeek

Posted

Hi there.

Today I tried to upload the first batch of routes for my VA (again after some updates). The only difference between how they were when I first uploaded them (when it worked) and now is the fact I added about 50 routes. So I checked the "delete all schedules" box as I uploaded them since I was replacing them all but this time when I clicked on Airline Schedules there were none to be seen. I then noticed all my airports from my airport database were gone as well and I couldn't upload those either. I had my COO test it as well and he couldnt get them either.

Anyone have any clue how to fix this issue?

Thanks!

-NotAnAvgeek

Drop us an email at office@kipplex.com and we are more than happy to help you troubleshoot

Posted

We solved the issue for the OP

Awesome - thanks for the help! If possible, please try to help here on the forums so all can benefit from this. Unless, of course, this pertains to support for a service you provide.

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