Install - I dont know what am I doing?

[rmrossi]

I try to install the phpVMS 7 following the instructions, but when I try to open the subdomain created it returns the error below.

 

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

 

I contact my host and the answer was that the aplication error was:

 

Request exceeded the limit of 10 internal redirects due to probable configuration error.

 

The problem is not related to the subdomain, but to exceeded/incorrect redirects in the application sent to the server. Check the settings and strings in your .htaccess files, and index files, in addition to checking the application's documentation to verify the required requirements.

 

Can anyone help me understand how to fix it?

 

Thanks

[DisposableHero]

Probably you can't fix it 'cause looks like you are having a server side configuration problem. (Considering you followed the docs, defined the subdomain properly and your hosting company meets all requirements like php version + extensions, maria/mysql and apache version etc)

 

The .htaccess and redirections defined in v7 core is ok, but this happens when the server config (either apache/nginx or any variant) is not correct. And by "not correct" I mean they can still work but they may have some custom, non compatible settings which are mostly defined by the hosting company (for some reason we may never know).

 

If you are on a VPS service, you will have full control over your server side settings but in a shared hosting it is hard (almost impossible) to go that deep. Your only solution may be hoping that the hosting provider fixes those settings for you (which is hard 'cause it may effect other users on the same server etc).

 

Hope you can figure out a solution. 

 

Good luck and God speed