When Asking for help guide

[Strider]

Hi all. This is just a quick little guide on how to ask for help.

Whe nyou come accross a problem with phpvms, you can trouble shoot it yourself, as it will help save a lot of time for us. Next if you are having trouble with it, or unable to fix it yourself, come here and search the forum for your problem, to see if it has been asked and answered before. If that fails, then you can create a post asking for help. Here are a few things that will be needed for us to help you:

1. Link to the site or page where the problem is showing.
2. upload the installation folder and run the checkinstall and checkdb.php files and post the results of those in the topic.
3. Give as much detail of the problem and how you came accross it, and what you did to try and solve it.
4. Provide version number of phpvms being used, and whether it is a beta version, in that case which beta.

Notice: If using a beta version, expect there to be errors. Those errors will most likely have been seen before, and will be fixed in the next beta release.

Here is an example of a checkinstall output:

phpVMS Build Number:  934

Checking PHP version
[OK] PHP version is 5.2.9.x

ASP Tags
[OK] ASP-style tags are disabled

Checking connectivity...
[OK] Can contact outside servers

Checking for SimpleXML module...
[OK] SimpleXML module exists!

Checking file hashes for corrupt or mismatched files
[Checksum failed] /install/navdata.sql did not match, possibly corrupt or out of date
[Checksum failed] /core/common/StatsData.class.php did not match, possibly corrupt or out of date
[Checksum failed] /core/common/SchedulesData.class.php did not match, possibly corrupt or out of date
[Checksum failed] /core/common/FuelData.class.php did not match, possibly corrupt or out of date
[Checksum failed] /core/modules/Profile/Profile.php did not match, possibly corrupt or out of date
[Checksum failed] /core/modules/kACARS_Free/kACARS_Free.php did not match, possibly corrupt or out of date
[Checksum failed] /lib/js/jquery.tablesorter.pager.js did not match, possibly corrupt or out of date

 -- Checked 183 files, found 7 errors

Here is an example of the checkdb output:

Checking phpvms_acarsdata...OK
Checking phpvms_adminlog...OK
Checking phpvms_aircraft...OK
Checking phpvms_airlines...OK
Checking phpvms_airports...OK
Checking phpvms_awards...OK
Checking phpvms_awardsgranted...OK
Checking phpvms_bids...OK
Checking phpvms_customfields...OK
Checking phpvms_downloads...OK
Checking phpvms_expenselog...OK
Checking phpvms_expenses...OK
Checking phpvms_fieldvalues...OK
Checking phpvms_financedata...OK
Checking phpvms_fuelprices...OK
Checking phpvms_groupmembers...OK
Checking phpvms_groups...OK
Checking phpvms_navdata...OK
Checking phpvms_news...OK
Checking phpvms_pages...OK
Checking phpvms_pilots...OK
Checking phpvms_pirepcomments...OK
Checking phpvms_pirepfields...OK
Checking phpvms_pireps...OK
Checking phpvms_pirepvalues...OK
Checking phpvms_ranks...OK
Checking phpvms_schedules...OK
Checking phpvms_sessions...OK
Checking phpvms_settings...OK
Checking phpvms_updates...]OK

If posting code, or code from the local.config file, if we need to see the db connection part, please hide or change the username and password, as that has to be done for your own safety.

Also please give us time to read and figure the problem out after posting, dont come back after 5 minutes expecting an answer. It won't speed it up, and only leads to agrovated people. And you will still be in the same boat as when you arrived. We all try and help all that need help, just as long as you meet us half way.