TimoDD Posted February 27, 2013 Report Share Posted February 27, 2013 Hi, where can I find the location of the stored mail-addresses of all the pilots, inclusive my mail-address? I mean not on the website/admincenter, but on the PHPVMS-system/files that is accessible with FileZilla. I as ceo&admin of my va have no longer the possibility to log in and/or request a new password to login. The system will no longer send a new password to my mail-address because the same mail-address is in use by another (test)-members. Probably will made this double placed mail-address an error that prevents that nobody of this two members, me and my test-member can receive a new password. On this way I sitting stuck and have no longer the control over my own va, so, no happy situation of course. I will try to update on that way one of the two equal mail-addresses to resolve the error and resolve the sending of a new password. Thanks & Kind Regards, Timo Quote Link to comment Share on other sites More sharing options...
Tom Posted February 27, 2013 Report Share Posted February 27, 2013 Email addresses aren't stored in a file accessible through FTP, they're in the users table in the database. You'll need to access your cPanel/equivalent to go through to the database admin. Quote Link to comment Share on other sites More sharing options...
TimoDD Posted February 28, 2013 Author Report Share Posted February 28, 2013 Email addresses aren't stored in a file accessible through FTP, they're in the users table in the database. You'll need to access your cPanel/equivalent to go through to the database admin. Hi, thanks for the info, I will try this asap. Kind Regards, Timo Quote Link to comment Share on other sites More sharing options...
Moderators joeri Posted February 28, 2013 Moderators Report Share Posted February 28, 2013 are you alble to login now iff you need help i will change your mail in the cpanel Quote Link to comment Share on other sites More sharing options...
TimoDD Posted February 28, 2013 Author Report Share Posted February 28, 2013 Yep, thanks Tom & Joeri, solved the problem indeed along cPanel. It was too long ago that I used cPanel and I don't remember it how I get access to that great tool. I found the way back to that tool by an old txt-file with data from you Joeri. A great THANKS for the support, the hint to the sollution!!! The only problem I have further is that it in no way will forward the mail to a 'hotmail.com'-mailaddress, the mails don't arrive in that 'hotmail.com'-boxes, but are well available in the mailbox that is available by cPanel. This is the error-note: host mx3.hotmail.com [65.55.92.152]: 550 SC-001 (SNT0-MC2-F18) Unfortunately, messages from 198.12.70.219 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com...ing.aspx#errors. Kind Regards, and Thanks Timo Quote Link to comment Share on other sites More sharing options...
Moderators joeri Posted February 28, 2013 Moderators Report Share Posted February 28, 2013 seems to be working in the cpanel hats strange Quote Link to comment Share on other sites More sharing options...
edmundk Posted March 1, 2013 Report Share Posted March 1, 2013 You need to add the other piece of code they give you to allow it. I know because i've done it. You need it add it as a TXT in your DNS settings. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.