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Pro Avia thanks for responding and oops i just noticed that, I am using phpVMS V7, i was able to sort it out though. I scoured all the threads regarding admin password losses and found a work around. I registered a new account, then using my phpadmin made that user the admin and owner. Once i logged in i changed the password for my original admin account, granted it admin/owner role again and deleted the second registered account. As i suspected when i changed my password i typed it wrong which led to the original issue. I can now access everything and proceed normally. The only thing i need to figure out now is why the rest password emails never went out for either account, tokens were generated but nothing was received. I'll have to look at the documentation for email and sit down and learn how to set that up. Thanks ADMIN EDIT - moved from v2,v5 forum to v7 forum