Loads of duplicate flights on Acars map

[jeremysampson69]

Hi,

My Acars map seems not to be working correctly. It keeps adding lots of new flights for only 1 flight.

It's almost as if every time a new stage of the flight is entered (boarding, pushback, taxi etc) it adds a new entry.

Also the pilot id's are incorrect - they display as 0000- or something.

See attached screenshot.

Thanks

Callum

[Vangelis]

What acars software do you use ? It seems like a bad login

[t_bergman]

Also, see if clearing the cache eliminates the error.

[jeremysampson69]

What acars software do you use ? It seems like a bad login

I'm using kAcars

Also, see if clearing the cache eliminates the error.

How would I do that?

Thanks guys

[OA01]

Admin Centre>Site & Settings>Maintenance Options>Reset ACARS

Admin Centre>Site & Settings>Maintenance Options>Clear Cache

[jeremysampson69]

Sorry guys. This didn't work.

[t_bergman]

A link might be helpful to your site. It may be a corrupted file, otherwise do you have debug turned on and are there errors in the acars log file?

[jeremysampson69]

winair-virtual.zz.mu

How do I know if I have debug turned on?

Where's the acars log?

Thankyou for the support guys, sorry to be a pain!

[t_bergman]

winair-virtual.zz.mu

How do I know if I have debug turned on?

Where's the acars log?

Thankyou for the support guys, sorry to be a pain!

Is that free hosting? Free hosting is known for having issues.

To turn debugging on.

Turn the debug setting to TRUE (core/local.config.php line 14) and in the core/logs/errors.txt or core/logs/log.txt does it give an error.

Before trying to find the error make sure to delete all of the text within those two documents, save, and refresh your site. This makes sure we are only going to see errors that are currently happening.

[jeremysampson69]

No errors given

[t_bergman]

winair-virtual.zz.mu

As I said above, you seem to be on free hosting. Lots of issues happen this way. Its best to have a shared web hosting account with a reputable hosting provider. Fivedev hosting is offered for a nominal charge and is run by Nabeel who authored the software.

[simpilot]

My experience has been that it is due to a pilot not having the kACARS client configured correctly and trying to fly as pilot #0. I get it once in a while with a new member on my site.