SmartCARS writing to rawdata column

[shakamonkey88]

Hi all,

I use smartCARS for our flight tracking, but have noticed that the pirep route map does not show the actual flight taken by the pilot.  I have looked into the database tables and noticed that it is not writing to the "rawdata" column. I have seen it working on other virtual airline sites that use SmartCARS, that this should be writing to that entry, but it is not.

Any ideas?

Thanks.

[servetas]

Considering that it is not an open source product, I would suggest writing to their support for more information about this.

[shakamonkey88]

Thanks for the info servetas.  I have raised a support ticket with them weeks ago which received no reply.  I also messaged them about it on Discord and no-one knew the answer, which was a bit odd.

 

Just wondered if anyone knew here.