DesComm Posted January 13, 2019 Report Share Posted January 13, 2019 The graph that shows Pireps Counts during the past 30 days is stuck and "loading: just keeps spinning. No graph is being displayed. This was a convenient way for Admins to see a VA's priep counts during the past month. Is there a fix for this? Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted January 13, 2019 Administrators Report Share Posted January 13, 2019 What version of phpVMS are you using? What browser are you using to view the main admin page? Quote Link to comment Share on other sites More sharing options...
DesComm Posted January 14, 2019 Author Report Share Posted January 14, 2019 18 hours ago, ProAvia said: What version of phpVMS are you using? What browser are you using to view the main admin page? PHPvms V5.5.2 and all browsers, IE, Chrome, Firefox and IOS on Ipad. The graph shows some of the time but no data is showing. Curious where does the number of Guests data come from? Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted January 14, 2019 Administrators Report Share Posted January 14, 2019 (edited) I believe the chart is from .../core/common/GoogleChart.class.php and/or .../core/lib/gChart/gChart.php. Not sure if it requires Flash to be installed or not. There must be data (PIREPS) available in the last 30 days. If "Loading" and just keeps spinning, maybe Flash needs to be installed/enabled for that browser???? Number of Guests is from .../admin/templates/dashboard.php - line 7. This is the number of connections that are not logged in (at the particular moment you load the admin page). The function is in StatsData.class.php around line 328. EDIT: IE11 displays the chart. Chrome and iOS did not - at least on my devices. I then added "Plugins" to Chrome and enabled Flash for my site. Chart now shows in Chrome on PC. Google - enable flash player chrome - for details. Edited January 14, 2019 by ProAvia Quote Link to comment Share on other sites More sharing options...
DesComm Posted January 15, 2019 Author Report Share Posted January 15, 2019 The chart shows up empty in in IE and Firefox. There is no data shown. FYI we have 366 PIREPs file in the past 30 days. For whatever reason it is no getting the data. Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted January 15, 2019 Administrators Report Share Posted January 15, 2019 Are there any errors in the admin log relating to this? Quote Link to comment Share on other sites More sharing options...
DesComm Posted January 15, 2019 Author Report Share Posted January 15, 2019 No errors, just bot retrieving the data. Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted January 15, 2019 Administrators Report Share Posted January 15, 2019 I haven't seen that before. No idea what's happening. Hopefully someone more experienced than me will be able to further assist you. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.