Unable to add aircraft to my fleet

[ToastTheFourth]

Not sure what's going on.. when I try to add an aircraft to my fleet it just says 

There was an error adding the aircraft

 

[ToastTheFourth]

Anything helps?

[ProAvia]

A little background information may help us out...

 

phpVMS version?

PHP version?

MySQL or MariaDB version?

Default skin or addon skin?

 

[ToastTheFourth]

6 minutes ago, ProAvia said:

A little background information may help us out...

 

phpVMS version?

PHP version?

MySQL or MariaDB version?

Default skin or addon skin?

 

phpVMS 5.5.X

PHP 5.6 (I've also tried 5.3 same issue)

MySQL 4.9.5

And I have a skin activated.. but the admin panel is default

[ProAvia]

PHP 5.6 is good

Any chance your host can update to MySQL 5.6 ? .... 4.9 is a bit old.

Have you tried to import an aircraft.csv file containig a couple of aircraft? 

[ToastTheFourth]

15 minutes ago, ProAvia said:

PHP 5.6 is good

Any chance your host can update to MySQL 5.6 ? .... 4.9 is a bit old.

Have you tried to import an aircraft.csv file containig a couple of aircraft? 

Not sure if I can update MySQL.. I looked on the Cpanel but no luck.

I tried to import an aircraft.csv file but it didn't upload anything, I'm also not sure what the csv format should be and what info i need on the aircraft.

[ToastTheFourth]

I was able to find a way to update my SQL but I can't go to 5.6 I have to go up to 

MySQL 10.2

[ProAvia]

If it shows 10.2, that is most probably MariaDB. And phpVMS doesn't play nice with MariaDB 10.2 or greater.

 

Is this a new install of phpVMS or for an existing VA?

Have you attempted to export the aircraft table to see what it contains?

Are there any aircraft listed for use presently?

[ToastTheFourth]

3 minutes ago, ProAvia said:

If it shows 10.2, that is most probably MariaDB. And phpVMS doesn't play nice with MariaDB 10.2 or greater.

 

Is this a new install of phpVMS or for an existing VA?

Have you attempted to export the aircraft table to see what it contains?

Are there any aircraft listed for use presently?

New install of phpVMS for a new airlines.

I'm using smartCARS for my ACARS system

There are no listed aircraft

And I tried to upload the csv but it just said:

The import process is complete, added 0 aircraft, updated 0, for a total of 0

 

[ProAvia]

Ok - new install then....

 

I would recommend you start over from scratch - delete it all.... files, database - all of it. Install fresh. Do NOT add any skins or modules - no SmartCARS to begin with either. Everything default. Then try adding a few airports, aircraft and schedule - finally test EVERYTHING. once it is all working dorrectl, add one skin or addon module at a time and re-test everything again.. including adding and importing aircraft, airports and schedules. It may be a long process, but you should find what is causing your issues. Installing and adding skins/modules without testing is a recipe for disaster.

 

Also, use the console in Chrome (or other browsers) to check for errors. There should also be an error_log file in the directory where phpVMS is installed and in the phpVMS admin directory as well. Check these for possible errors too.