LesJar Posted December 28, 2023 Report Posted December 28, 2023 As for the past 30 minutes I cannot log into my account on vmshost.io to go to the cpanel for my website. It is not a good situation to be in !!! Quote
LesJar Posted December 28, 2023 Author Report Posted December 28, 2023 1 minute ago, LesJar said: As for the past 30 minutes I cannot log into my account on vmshost.io to go to the cpanel for my website. It is not a good situation to be in !!! I tried in terminal ping vmshost.io and it just keeps timing out ? Quote
LesJar Posted December 28, 2023 Author Report Posted December 28, 2023 3 minutes ago, LesJar said: I tried in terminal ping vmshost.io and it just keeps timing out ? I also tried ping virtualairhygge.com and got timing out again yet ping phpvms.net returns ok from ping. I cannot raise a ticket with vmshost.io since I cannot access them so hopefully Nabeel can see this message and help sort things out Quote
LesJar Posted December 28, 2023 Author Report Posted December 28, 2023 tried the ping to vmshost.io it is still down . I have enclosed a screenshot Quote
LesJar Posted December 28, 2023 Author Report Posted December 28, 2023 It has returned to life maybe they had a hardware drive problem and replaced it on a raid system No more problems I hope Quote
LesJar Posted December 28, 2023 Author Report Posted December 28, 2023 It seems that something got stuck in my internet service provider as I could access other websites. I was updating using secure ftp last night and we had a power-cut. so most likely the server had packets of data that could not be resolved, I rebooted my router and everything was alright for five minutes and then the problem happened again. Rebooted again and waited for a few minutes and retried the ftp and it worked and the access to the website has been perfect. It was such a pain to be able to get to most websites but not the ones I wanted to use. Never mind all is ok and I have a reference should this happen again on what to do. Quote
DisposableHero Posted December 29, 2023 Report Posted December 29, 2023 Probably you got blacklisted by their security measures, instead of creating a post here I would kindly advise using Discord and sending a direct message to Nabeel Or as another quick solution, you can use another connection (like your gsm 4g/5g line) to create a ticket from vmshost.io itself, 'cause probably the site/servers was running fine. (And you will be surprised seeing that you reached it via your phone) When sending the ticket or message, do not forget to include your routers external ip, so they can check their systems for any blocks. Good luck next time Quote
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