Vatsim flight recorded as being offline

[LesJar]

A pilot flew on Vatsim today for a flight yet the pirep reports that it was flown off line.

is there a correct point where you have to tell PHPVMS and Acars that you are on-line as the documentation does not seem to say anything about this 

[Strider]

Most likely what happened was the flight number on vatsim did not match thus when acars went to look for it, couldn't find it then assumed it was offline. Also check his vatsim ID is correct.

[DisposableHero]

On 2/4/2024 at 4:29 PM, LesJar said:

A pilot flew on Vatsim today for a flight yet the pirep reports that it was flown off line.

is there a correct point where you have to tell PHPVMS and Acars that you are on-line as the documentation does not seem to say anything about this 

 

vmsACARS does not check flights if they are being online on a network or being operated offline, thus technically speaking issue has nothing to do with vmsACARS.

 

Also phpVMS v7 does not provide a built in feature for this, thus this can not be related with v7 too.

 

So simply, it needs to be a custom module doing that check. Better focus on the module/addon settings and your pilot's profile/info, also your logs about any errors related to that addon. Then you can request support from the developer of that addon.

 

Good luck