Thomas Posted July 7, 2010 Report Posted July 7, 2010 Hey Guys, So I have a problem, When somebody trys to register and after they've clicked the Submit button it just refreshes the registration page and doesnt actually show them a error message on the website, So basically their submitting all of their information / details but it doesnt get sent to the website. Can somebody please help? Also none of the registration tpl files have been modified, weird! Two new pilots registered earlier with no problems however im not sure why this pilot cannot. I also have the same problem and cannot register him manually! Thanks, Thomas. Quote
Jeff Posted July 7, 2010 Report Posted July 7, 2010 have you recently changed to a different template? Maybe the template has done something to the coding. also might want to do a check_install to see if something is missing Quote
Jeff Posted July 7, 2010 Report Posted July 7, 2010 I just registered to your site and it gave me a confirmation: Thanks for registering for PULSE AIR, you will be notified via email of your registration status. It did it first try. BTW, you can reject my registration. Quote
Thomas Posted July 7, 2010 Author Report Posted July 7, 2010 I just registered to your site and it gave me a confirmation: It did it first try. BTW, you can reject my registration. Jeff its not that website, Its located here: http://buffaloairwaysvirtual.com/ Sorry, I should of included that on the last post Quote
Jeff Posted July 7, 2010 Report Posted July 7, 2010 Same on that site as well. you might want to read the registration for a good laugh Quote
Thomas Posted July 7, 2010 Author Report Posted July 7, 2010 What browser are you using Jeff and lol at your registration Im using firefox and it just keeps resetting itself to the top of the registration page Quote
Jeff Posted July 7, 2010 Report Posted July 7, 2010 Firefox as well Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729) Quote
Jeff Posted July 7, 2010 Report Posted July 7, 2010 I'm also glad you decided not to place the 4-5 pre-registration pages like you have on Pulse Air. It kinda makes someone not to want to register. I believe one page would be plenty. Quote
Thomas Posted July 7, 2010 Author Report Posted July 7, 2010 Hmm, Well thats weird because It just keeps taking me back to the main registration page with no error message or information. My friend also cant register when he uses Safari Help!!!!!! Thomas. Quote
Jeff Posted July 7, 2010 Report Posted July 7, 2010 not sure Buck-O. Might need to wait for the big brains to get on. Quote
Thomas Posted July 7, 2010 Author Report Posted July 7, 2010 Yeah, Its just annoying because I have had 2 members contact me waiting to register, they were the ones reporting the problems. It was working fine until a couple of hours ago as another 2 pilots registered using IE i think and no problems however when I or my COO go to register with IE, Safari or Firefox it just refreshes and takes me back to the top of the registration page I havent changed any of the registration files so I dont know what could be causing it I will also do that checkinstall.php now... and I installed the the TopPilot,TopLandings, AirMail & Events addons this morning but as I say 2 pilots registered after they were installed. Please I need some help, Jeff thanks for the help so far though -Thomas. Quote
Jeff Posted July 7, 2010 Report Posted July 7, 2010 Both of your websites did refresh for a split second, but immediately went straight to the confirmation page, and they both sent the reply e-mail. I'm just as stumped as you are with it. Quote
Thomas Posted July 7, 2010 Author Report Posted July 7, 2010 Nope, Still not working, Its weird Quote
Northwest VA Posted July 8, 2010 Report Posted July 8, 2010 good morning, I'm starting to install the system and is presented me the same error, using IE8 and google chrome Quote
Administrators Nabeel Posted July 8, 2010 Administrators Report Posted July 8, 2010 If it's resetting to the top of the page, most likely a Javascript error. Are you sure you didn't modify the form? Try removing the custom fields first and seeing if the stock form works. A problem might be the questions marks which I just noticed (Where did you find us?). Try removing those...if that does it then it seems like a bug on my part Quote
Thomas Posted July 8, 2010 Author Report Posted July 8, 2010 If it's resetting to the top of the page, most likely a Javascript error. Are you sure you didn't modify the form? Try removing the custom fields first and seeing if the stock form works. A problem might be the questions marks which I just noticed (Where did you find us?). Try removing those...if that does it then it seems like a bug on my part I modified nothing on the JS or files to do with registration but about 3hrs ago I registered somebody no problems, might of just been a slight bug, its all working ok now but still it was weird when it happened! Thanks Guys, Thomas. Oh and new VA coming soon!!! Quote
Northwest VA Posted July 8, 2010 Report Posted July 8, 2010 friends please try registrarce on my system is newly installed without any alteration, enter here Quote
Thomas Posted July 8, 2010 Author Report Posted July 8, 2010 Ive registered without any problem, Using firefox. You can delete my account now -Thomas. Quote
Northwest VA Posted July 8, 2010 Report Posted July 8, 2010 Friend, thanks for your help but I wonder if there is any way to solve the problem because most people use IE 8 Quote
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