None of my acars tools are working

[aarbee]

I am having errors with all acars tools that have been working before perfect.
kacars free and Kacarsi are the two most used.

And I have the issue about year and cannot find a solution.

Kacars Free and the paid version of this give me a Connection error.

And the paid version I receive an connection closed.

 

For reference I have been using ccftracker. And I receive nearly the same error message. Login error - The connection to the VA site has timed out!

 

Is that because something has changed either in Windows (previously using win 7) or on the host part? It is on shared hosting/

 

Ofcourse I run all as admin.
Host is on PHP Version 7.4.10.

 

Thanks ahead,

 

Rob B.

Edited September 23, 2020 by aarbee

[ProAvia]

phpVMS version?

MySQL/MariaDB version?

 

I see you are on PHP version 7.4 - phpVMS 5.5.2 and prior will not run correctly on PHP versions 7.3 and higher. Check with your host to see if you can change to another PHP version. If using phpVMS 5.5.2 you will need PHP 5.6. If using phpVMS 5.5.2.72 you will need PHP 7.0-7.2

 

Answer the two questions above and we can advise further.

 

[aarbee]

Thank you for your answer.
I was allready affraid, it was something like that.

mysqlnd 7.4.10

PHPVMS 5.5

 

I will see if I can return to 7.2. Sometimes it is possible to return to an older PHP version, but not if it is older then half a year.
The rest of the site runs fine. As I had that the code updated by CrazyCreatives.

I will ask the host and put their answer here as well.

 

RobB

Edited September 23, 2020 by aarbee

[aarbee]

The hostingcompany has changed it ot PHP7.2, which they only support until the end of the year.

Yet that did not work either.
So I also need to update PHPVMS to 5.5.2.72. And then it might work till the end of the year.
Pfff.

[ProAvia]

Time to find a host that will support PHP 7.2 and/or 5.6 for a longer period of time. Or you could change to a VPS.

 

Another option is to look into phpVMS v7.

[aarbee]

That v7 is also an option.
But I read not to use it, as it is in Beta. And I am afraid I have to redo the whole programming of the pages, due to modules

 

Rob

 

[Nabeel]

Are you using HTTPS? Did anything change there? Connection timed out means there's an issue between the ACARS and site. Are you the only one having the issue?

[ProAvia]

Also, make sure you are running kACARS as admin.

[aarbee]

@Nabeel
No others have the same. And connect to https, but over 2 years by now.
On another site I did build they have the same issues.

 

@ProAvia
I mostly run it as admin.

 

Thanks for your input.

[ProAvia]

It is best to run kACARS (any version, payware or freeware) as admin. Also consider running the sim as admin.

 

Is the lowest PHP your host allows 7.2 or can you go to 5.6? 5.6 shouldn't require any major changes to your present site. Going to 7.2 (and needing phpVMS 5.5.2.72) will require some changes to your modules as well. And if you can only use PHP 7.2 for 3 more months, just isn't worth the hassle. Either find a new host who will support PHP 5.6 or 7.2 for several more years or consider updating to phpVMS v7. While v7 is technically still in beta, it works quite well. There is only one ACARS that presently works with it though.

[aarbee]

Thank you all for thinking with me, for a solution.

 

We had an internal discussion in the VA, about what to do next.
One of the options is to upgrade to PHPVMS 7.

And I did read some forum post about it.
The question is, can I migrate everything that is by default in PHPVMS 5.5 to 7.x?

And what about all the extra modules, that we had bought?

 

RobB

[ProAvia]

If any ACARS you try is having issues, it isn't the ACARS program - it's something with your site.

 

Is error reporting on?

Any errors listed in error_log file?

Any errors show in the donsole?

 

If you move to phpVMS v7, you can convert your present DB - but some items will not move over from your old DB as there are no equivalents in the v7 DB. And extra modules you purchased will not work. It is best to install v7 on its own development site, do the conversion of the DB and see what works.