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Posted

Hello,

Some VA users are reporting that the information displayed on the MAP have a delay and don´t reflect the actual phase of the flight.

Is there some way to correct that?

Thank you in advance.

Posted

How much of a delay and also what acars system are your pilots using?

There is about a 30 second to a minute delay if you use kACARS it depends really.

Hi. Thanks for the quick answer.

The VA users are using kACARS, but they are reporting a huge delay of more than 1 hour in certain situations, so they can´t find out what the plane really is.

Thanks again.

Posted

1hr seems a bit much, get them to clear the cache, as what is most likely happening is that the page is being loaded from the cached version, also refresh is a better way.

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