DeletedUser Posted February 9, 2020 Report Share Posted February 9, 2020 Hi, I have been trying to get CCFTracker set up with my VA (crew.tcxvirtual.com). I have downloaded and installed the module to /core/modules, but when I login using my pilot ID and password, I get this error: https://ibb.co/rbx8L2W For those of you incapable of following links, it says "Login error: the connection to the VA site has timed out!" How can I fix this? Quote Link to comment Share on other sites More sharing options...
gio1961 Posted February 9, 2020 Report Share Posted February 9, 2020 (edited) 1 hour ago, MrSandyWilly said: Hi, I have been trying to get CCFTracker set up with my VA (crew.tcxvirtual.com). I have downloaded and installed the module to /core/modules, but when I login using my pilot ID and password, I get this error: https://ibb.co/rbx8L2W For those of you incapable of following links, it says "Login error: the connection to the VA site has timed out!" How can I fix this? From the software author's forum: "" This message is triggered only when a connection to the VA site could not be established. Check again if the URL is correct, there are no white spaces before or after the URL and the URL includes http: // like "http://www.myva.com" Furthermore, if different language versions are available on your site, for example let's say that phpvms is on "http://www.myva.com/en", you must enter it "" ***** I tried a little while ago the software installation and it works perfectly: I created a folder on the "c" disk of the computer and I installed them the program. Before starting the program, I right-clicked on the executable file and set it to "run as administrator". Started the program, logged in, everything ok Edited February 9, 2020 by gio1961 Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 9, 2020 Author Report Share Posted February 9, 2020 1 hour ago, gio1961 said: From the software author's forum: "" This message is triggered only when a connection to the VA site could not be established. Check again if the URL is correct, there are no white spaces before or after the URL and the URL includes http: // like "http://www.myva.com" Furthermore, if different language versions are available on your site, for example let's say that phpvms is on "http://www.myva.com/en", you must enter it "" ***** I tried a little while ago the software installation and it works perfectly: I created a folder on the "c" disk of the computer and I installed them the program. Before starting the program, I right-clicked on the executable file and set it to "run as administrator". Started the program, logged in, everything ok Checked, double-checked and triple checked the URL. No language options on my site. Quote Link to comment Share on other sites More sharing options...
gio1961 Posted February 9, 2020 Report Share Posted February 9, 2020 9 minutes ago, MrSandyWilly said: Checked, double-checked and triple checked the URL. No language options on my site. I only reported what the programmer of the CCFTracker software wrote on his forum.https://forum.crazycreatives.com/topic/24-connection-lost/ Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 9, 2020 Author Report Share Posted February 9, 2020 3 minutes ago, gio1961 said: I only reported what the programmer of the CCFTracker software wrote on his forum.https://forum.crazycreatives.com/topic/24-connection-lost/ I've seen that already - thanks though Quote Link to comment Share on other sites More sharing options...
gio1961 Posted February 9, 2020 Report Share Posted February 9, 2020 4 minutes ago, MrSandyWilly said: I've seen that already - thanks though The only thing that comes to my mind is to check your url where phpvms is installed. It works for me, I don't know what to say about it Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 9, 2020 Author Report Share Posted February 9, 2020 11 minutes ago, gio1961 said: The only thing that comes to my mind is to check your url where phpvms is installed. It works for me, I don't know what to say about it Hmmmm. cACARS doesn't work either if that helps. Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted February 9, 2020 Administrators Report Share Posted February 9, 2020 What directory is your domain pointed to? In relation to that directory, where is phpVMS installed? Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 9, 2020 Author Report Share Posted February 9, 2020 14 minutes ago, ProAvia said: What directory is your domain pointed to? In relation to that directory, where is phpVMS installed? What directory? Please explain Quote Link to comment Share on other sites More sharing options...
Heritage1 Posted February 9, 2020 Report Share Posted February 9, 2020 (edited) Several things may be going on here, First CCFTracker example should look like this for a "URL" you MUST point the url with an ending backslash, http://mydomain.com/ The backslash is vital, if your using a sub-directory, then just add the additional sub-directory/folder to the end of it. You also MUST have the correct Module versions for both CCFTracker and cACARS that matches the Client Software , this is a must on both ends, or you will get that error message. cACARS has 2 different versions, and so does CCFTracker. Myself I have stuck with the older versions of both. cACARS can also run multiple instances of the Client software by just creating a new folder, and then in the new folder , point the file with the extension "XML" to the password and the url. I have 7 cACARS systems running for different sites at once. It almost sounds like that you are running in the Modules a different version then what the Client is, hope this helps. Jim Edited February 9, 2020 by Heritage1 typo Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted February 9, 2020 Administrators Report Share Posted February 9, 2020 19 minutes ago, MrSandyWilly said: What directory? Please explain Your domain name (tcxvirtual.com) is pointed to a directory/folder. What directory/folder is that? For example... /tcxvirtual And where is phpVMS installed in relation to that? For example ... /tcxvirtual/phpvms - or maybe you installed phpVMS diredtly into that directory/folder... for example /tcxvirtual/<all phpVMS files here> Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 9, 2020 Author Report Share Posted February 9, 2020 35 minutes ago, ProAvia said: Your domain name (tcxvirtual.com) is pointed to a directory/folder. What directory/folder is that? For example... /tcxvirtual And where is phpVMS installed in relation to that? For example ... /tcxvirtual/phpvms - or maybe you installed phpVMS diredtly into that directory/folder... for example /tcxvirtual/<all phpVMS files here> Domain name is tcxvirtual.com. PHPVMS is installed on the subdomain crew.tcxvirtual.com. In my directory, I have a folder called tcxvirtual.com and crew.tcxvirtual.com. PHPVMS is installed directly into crew.tcxvirtual.com. Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 9, 2020 Author Report Share Posted February 9, 2020 (edited) 1 hour ago, Heritage1 said: Several things may be going on here, First CCFTracker example should look like this for a "URL" you MUST point the url with an ending backslash, http://mydomain.com/ The backslash is vital, if your using a sub-directory, then just add the additional sub-directory/folder to the end of it. You also MUST have the correct Module versions for both CCFTracker and cACARS that matches the Client Software , this is a must on both ends, or you will get that error message. cACARS has 2 different versions, and so does CCFTracker. Myself I have stuck with the older versions of both. cACARS can also run multiple instances of the Client software by just creating a new folder, and then in the new folder , point the file with the extension "XML" to the password and the url. I have 7 cACARS systems running for different sites at once. It almost sounds like that you are running in the Modules a different version then what the Client is, hope this helps. Jim I will have a look at versions, but as far as I'm aware there were only two files available on the crazycreatives website: the module and the software. I don't believe it is possible to download different versions. Edited February 9, 2020 by MrSandyWilly Quote Link to comment Share on other sites More sharing options...
Heritage1 Posted February 10, 2020 Report Share Posted February 10, 2020 Let me know how you make out with that, I have all of the versions and will be more then happy to give you them w/documentation also. Poke me private anytime. Jim Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted February 10, 2020 Administrators Report Share Posted February 10, 2020 7 hours ago, MrSandyWilly said: Domain name is tcxvirtual.com. PHPVMS is installed on the subdomain crew.tcxvirtual.com. In my directory, I have a folder called tcxvirtual.com and crew.tcxvirtual.com. PHPVMS is installed directly into crew.tcxvirtual.com. Try http://www.tcxvirtual.com/crew.tcxvirtual.com It gets way confusing when you name your directories/folders using your domain and/or subdomain names What is directly under the public_html - both /tcxvirtual.com and /crew.tcxvirtual.com folders? In what folder is your skin installed? Actually, list the full path to your skin folder..... Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 10, 2020 Author Report Share Posted February 10, 2020 2 hours ago, ProAvia said: Try http://www.tcxvirtual.com/crew.tcxvirtual.com It gets way confusing when you name your directories/folders using your domain and/or subdomain names What is directly under the public_html - both /tcxvirtual.com and /crew.tcxvirtual.com folders? In what folder is your skin installed? Actually, list the full path to your skin folder..... OK, so. My hosting only allows me to go as far back as "home". That is where I have my .htaccess file. I have two folders in there - tcxvirtual.com which contains my front-end site, and crew.tcxvirtual.com. My PHPVMS install is directly under /crew.tcxvirtual.com - so in there is /admin, /core, /lib and the relevant files. My skins are installed in crew.tcxvirtual.com/lib/skins/ [iCrew LITE etc] Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted February 10, 2020 Administrators Report Share Posted February 10, 2020 Is this still the free hosting or paid? Under /home, is there a /public_html? Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 10, 2020 Author Report Share Posted February 10, 2020 4 minutes ago, ProAvia said: Is this still the free hosting or paid? Under /home, is there a /public_html? This is free hosting... So far though I've had absolutely no issues with it - from installation up to now. its infinityfree.net. When I said Home I didn't mean a directory, it is just represented by a little Home icon in the file manager. Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted February 10, 2020 Administrators Report Share Posted February 10, 2020 Is there a public_html directory there? Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 10, 2020 Author Report Share Posted February 10, 2020 (edited) 49 minutes ago, ProAvia said: Is there a public_html directory there? Negative. That is where my crew.tcxvirtual.com folder is. Edited February 10, 2020 by MrSandyWilly Quote Link to comment Share on other sites More sharing options...
gio1961 Posted February 10, 2020 Report Share Posted February 10, 2020 (edited) Hello. This is what I have and I don't use on infinityfree.net The site should be placed in the htdocs folder. At the time I had a test site leaning right on infinityfree.net Edited February 10, 2020 by gio1961 Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 10, 2020 Author Report Share Posted February 10, 2020 oh yes i forgot. Within the crew.tcxvirtual.com folder there is a htdocs folder which is where everything is. Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 10, 2020 Author Report Share Posted February 10, 2020 Gio raised this point: https://ibb.co/1qr6PM0 Any ideas? Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted February 10, 2020 Administrators Report Share Posted February 10, 2020 Go into the main panel of your host and take a screenshot. It should look similar to what gio1961 posted. Before posting the screenshot here, mark out any personally identifiable info - like he did in his pic. Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 11, 2020 Author Report Share Posted February 11, 2020 I think it may be the free hosting after all. https://ibb.co/nCsJx20 This is the problem. Time to pay for hosting! Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 11, 2020 Author Report Share Posted February 11, 2020 What hosting do you guys recommend? Quote Link to comment Share on other sites More sharing options...
Moderators shakamonkey88 Posted February 11, 2020 Moderators Report Share Posted February 11, 2020 This is why I suggested to you, paid hosting in the first place. I started off using tfdi design and then moved over to a dedicated VPS using DigitalOcean. Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted February 11, 2020 Administrators Report Share Posted February 11, 2020 Whoever you go with, be sure that their available PHP, MySql or MariaDB, and Apache versions will work with phpVMS versions 5.5.2 and phpVMS version 7. Be aware that there have been reports of issues with phpVMS 5.5.2 (and 5.5.2.72) when attempting to use MariaDB 10.2 and above. It works fine with MariaDB 10.1 but not 10.2 for some reason. Quote Link to comment Share on other sites More sharing options...
DeletedUser Posted February 12, 2020 Author Report Share Posted February 12, 2020 @ProAvia I opened a ticket with iFastNet and they said this: https://ibb.co/60SMSrD Is it ok? Quote Link to comment Share on other sites More sharing options...
Administrators ProAvia Posted February 12, 2020 Administrators Report Share Posted February 12, 2020 I haven't heard of them before. But looks like it should be okay. And I see they offer a 7 day money back guarantee. Also looks like monthly pricing - so most you are out is one months service. You will need to buy a domain name and register it - and that won't be part of the monthly fee. Quote Link to comment Share on other sites More sharing options...
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