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Posted

I have been trying to get the ACARS for phpVMS 7, the hosting site does not respond to my request. I have tons of issues with downloading data as CSV or uploading CSV, my email notifications do not work and when I try to oder acars app I keep getting that my email is not verified which I have done. Is there ANYBODY that can help me out.

Thanks in advance,

 

Gerald S.

  • Administrators
Posted

Yes, we are still active. 

 

What site are you going to for ACARS?

Are you a member of the phpVMS discord?

 

Who is your present host?

 

Where are you trying to download CSV data from?

The data needs to be in the correct format prior to uploading.

 

Are your email settings correct in the phpVMS v7 .env file?

What phpVMS version are you using? You should be using the latest dev version, not beta 5.

Posted

Great to hear! I am trying to get the acars from  https://vmshost.io/store/acars . No I am not a member of phpVMS discord. I was trying to download my flights from phpvms admin section, but same happens when I try to download others like my fleet as csv. email settings in .env are correct. Where is the correct version, I downloaded the phpvms 7.0.0 dev via the link at the phpvms 7.0.4 version. there is so much irrelevant data on the forum which makes it hard to set this up. And the manual is not always a good help to solve the issue, so I am very glad to finally get to communicate with someone that know his way arround.

 

Gerald S.

  • Administrators
Posted

Join the phpVMS discord using the link in the top menu of the forum.

Look in the discord  #v7-releases channel for the latest dev version.

 

The link to vmsACARS you posted is correct.

What happens when you click the "Order Now" link?

Posted
9 hours ago, flyGLOBAL said:

Great to hear! I am trying to get the acars from  https://vmshost.io/store/acars . No I am not a member of phpVMS discord. I was trying to download my flights from phpvms admin section, but same happens when I try to download others like my fleet as csv. email settings in .env are correct. Where is the correct version, I downloaded the phpvms 7.0.0 dev via the link at the phpvms 7.0.4 version. there is so much irrelevant data on the forum which makes it hard to set this up. And the manual is not always a good help to solve the issue, so I am very glad to finally get to communicate with someone that know his way arround.

 

Gerald S.

 

Strange... I mean, finding info and guides on forum irrelevant, thinking that phpVMS and vmsACARS is not active is strange. What you needed was just a forum post :) We are always active at Discord (link is at the menu above) and checking the forum daily (at least for v7 section).

 

Anyway, the docs are below (which is also present in the menu above);

 

https://docs.phpvms.net

 

You can always download the latest build from below links (if you don't want to utilize Git features);

 

https://phpvms.cdn.vmslabs.net/phpvms-latest-dev.zip

https://phpvms.cdn.vmslabs.net/phpvms-latest-dev.tar.gz 

 

Good luck and God speed with your install/update.

Posted

I went back to a new install and after that the program works, still have to test the email part.  I will sign up to the discord.

As for the vmsACARS, I am told that my email needs to be verified, stil. Even after 3 days still no change. Same with the no branding purchase.

 

to disposable hero: 

1, I did read the docs, nowhere in the docs it says that some folders need to be set to 777 permission for the whole thing to work.

2, the forum has a LOT of entries and a lot has to do with V5 and other older versions, so for a newbie it is kinda hard to navigate to the proper posts

3, I was overwhelmed by all that old information and was hoping for some guidance to direct me to the proper direction.

4. When you follow the link to purchase the ACARS and you fill out everything just to get a ”you need a verified email address to continue” but your email has been verified, then you could ask yourself “is this still being worked on and is that community still active”

 

Anyhow, thanks for the input.

Posted
4 hours ago, flyGLOBAL said:

I went back to a new install and after that the program works, still have to test the email part.  I will sign up to the discord.

As for the vmsACARS, I am told that my email needs to be verified, stil. Even after 3 days still no change. Same with the no branding purchase.

 

to disposable hero: 

1, I did read the docs, nowhere in the docs it says that some folders need to be set to 777 permission for the whole thing to work.

2, the forum has a LOT of entries and a lot has to do with V5 and other older versions, so for a newbie it is kinda hard to navigate to the proper posts

3, I was overwhelmed by all that old information and was hoping for some guidance to direct me to the proper direction.

4. When you follow the link to purchase the ACARS and you fill out everything just to get a ”you need a verified email address to continue” but your email has been verified, then you could ask yourself “is this still being worked on and is that community still active”

 

Anyhow, thanks for the input.

 

  1. Nowhere needs 777 permissions, in fact it is dangerous to have, thus this is not written, never will be!
    Why you though that it is needed in the first place? Looks like you have some sort of server configuration/permission problems in the beginning.
  2. If you look into the sections of the forum, you will see that it is clearly organized (like v2/v5 and v7 is separated).
    And just from "V7 > Support" section you can see that forum is active (not like Discord for sure but you will see people communicating)
  3. Above answer applies, even Discord uses the same logic for separation, nobody can guide you anymore sorry.
  4. That happens when somehow your email (or ip address) gets blocked (blacklisted) for a reason (it can be a false positive), and when this happens people ask for support and provide their email address to the developer privately when asked etc.

Anyway, you are first claiming all of these yet you somehow found the correct section of the forum to post your question. And this was what you need without all that drama.

 

As I wrote above, Good luck and God Speed. Hope you can have a nicely working install and have fun using it.

 

image.png.648eec159afe605f022c657fe92d9b86.png

 

image.png.b63203f6b3e8053f966078bc6d80b193.png

 

image.thumb.png.f4e74759fb690247f07ab506441865be.png

Posted

I was not and am not angry in any way. Just seeking help. So I still need help with the purchase of ACARS. It still says I need to verify my email (which I have done) and so I am asking anybody, is there a way to contact www.vmshost.io any other way then opening a ticket. I already tryed to open a ticket but it will not send.

Thanks in advance.

  • Administrators
Posted

The developer also runs the forum.

When he has time from his real world job and commitments, he will check the forum and respond.

  • Administrators
Posted
1 hour ago, flyGLOBAL said:

I was not and am not angry in any way. Just seeking help. So I still need help with the purchase of ACARS. It still says I need to verify my email (which I have done) and so I am asking anybody, is there a way to contact www.vmshost.io any other way then opening a ticket. I already tryed to open a ticket but it will not send.

Thanks in advance.

 

Hi, sorry. I've been traveling. Can you try it now?

  • Administrators
Posted
4 hours ago, flyGLOBAL said:

I am sorry to say that my email is still not verified according to the order page.

 

 

Suggest you PM @Nabeel and include the email address you used.

He may need further information from you as to exact location and maybe an alternate email address.

Posting these in the forum isn't recommended - but sending personal info via PM will work.

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