Support
337 topics in this forum
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Before asking for help, read this topic: https://docs.phpvms.net/help If it's not followed, you will just be pointed to this topic and if you're a repeat offender, your post will just be closed.
Last reply by Nabeel, -
- 1 reply
- 11k views
I wanted to raise a ticket in the correct forum but the link is down and so is my virtual Airline hosted on vmshost.io
Last reply by ProAvia, -
- 2 replies
- 426 views
Hello all, As im new to this and coding is also new I was hoping to edit my crew dashboard to look more like I want it. Can someone please point me in the direction of where these files are that I can edit the html? Thank you.
Last reply by PaintSplasher, -
- 8 replies
- 850 views
I've managed to hurdle plenty of obstacles to get the installation working, and just when I thought I'd succeeded, I get to the last page of the install process, fill in my superadmin details and hit next, only to be taken back to the "Installer Requirements" page??? If I then run through the process again, when I get to the User and Airline setup page, it wont accept the ICAO or user email as it exists, so I know the setup worked. How to I clear the flag to tell it that the install is complete?
Last reply by ukvirtual, -
- 1 follower
- 5 replies
- 590 views
Hello good afternoon, a few weeks ago I tried to find a way to change the default style of my phpvms website, but there was no way, I would like someone to give me support to achieve what I need.
Last reply by ProAvia, -
- 1 follower
- 2 replies
- 550 views
Not Found The requested URL was not found on this server. Apache/2.4.58 (Ubuntu) Server at wdcprp.com Port 80 When pressing head on to the installer. Rewrite engine is on. Self-hosting using AWS EC2. I can't provide any logs as it says nothing in logs. What have I done wrong, and how to fix? You can test this by going to http://wdcprp.com EDIT: Fix using https://docs.phpvms.net/installation/vhost#apache
Last reply by ZachP, -
- 4 replies
- 959 views
I tried to install PHPVMS7 according to the installation guide, but encountered some issues. I'm attaching images that might help illustrate the problem. Additionally, the hosting service includes older versions of PHPVMS, so it does support it. Also, PHPVMS version 7 BETA was previously installed.
Last reply by DisposableHero, -
- 1 follower
- 5 replies
- 708 views
Given that PHPVMS especially now in version 7 uses VaCentral to create Airport records for the virtual airline when loading via CSV file or inputting flight schedule records. Given that in the readme file for the VaCentral Github repository for using the API it states quote 'The interface to vaCentral, used in phpVMS, and can be used in your own custom system.' Thus on the above two statements I wish to question the reliability of the VAcentral data on several errors or omissions that I have discovered. Albeit these errors and omissions may not have any effect on how PHPVMS operates , that question needs clarification from authors of PHPVMS themse…
Last reply by LesJar, -
- 1 follower
- 14 replies
- 2.8k views
I would like to use the VACENTRAL Api call to get some information like Airport data to include in my related project. However I do not want to mess with hosting and c-panel trying to both install Composer and VACENTRAL and woth rather call the API using Curl and pass the appropriate keys as I Have done this before on other API calls. My question is has anyone or Nabeel got some documentation or an example PHP script to call the api in CUFRL and parse the returned data.
Last reply by LesJar, -
- 1 follower
- 5 replies
- 1.5k views
I have been reading about the new version of simbrief and was wondering if the Phpvms 7 interface will eventually have the new options as well so that you can fully use Simbrief from within PHPVMS
Last reply by DisposableHero, -
Is there a way to manually issue awards? I can't find a way. If not is there plans to go back to doing this? I read that previous versions you could do manual award but with 7 you cannot.
Last reply by PaintSplasher, -
- 1 follower
- 3 replies
- 957 views
I have been trying to link one of my wordpress pages to one of the menu options in my phovms site, can anybody hep?
Last reply by DisposableHero, -
- 6 replies
- 2.4k views
First, sorry if this topic has been raised / been highlighted and solved before but did not find any info about it: If I´m not mistaken, earlier version read the user edited database that we create and upload, as LOCAL times for departures and arrivals. The latest version here , reads it as UTC. Is that correctly understood? Or is something else causing our flights come up with UTC after our local departure times? If yes, is it possible to tweak or select local times instead of UTC? After update at our VA, all departures and arrivals, local times, are now shown as UTC after the time stamp. Thus, the whole database will be wrong for our pilots. …
Last reply by LesJar, -
- 2 replies
- 812 views
Hello everyone, I have a question if the cronjobs are executed with these warnings. 1. are there any problems here? There are no problems with the WebCron. 2. I always have problems with cancelled pireps these are not deleted (at least not overnight) 3. the statistics are only updated once a night? I would like to update them more often, is that possible? Thanks & Greetings Thomas WebCron: Geplante Aufgabe ausführen Die Aufgabe "https://german-sky-group.com/api/cron/XXXXXXXXXX31A" wurde erfolgreich in 5 Sekunden abgeschlossen Url 'https://german-sky-group.com/api/cron/XXXXXXXXXXXXX31A' fetched Status: 200 Output: {"…
Last reply by DisposableHero, -
- 1 follower
- 18 replies
- 3.5k views
Last reply by DisposableHero, -
- 1 follower
- 3 replies
- 794 views
Hello. I kind of like the seven theme in version 7.0.3. I would like to change the theme logo at the top of page, but I can't find where to make the change
Last reply by ProAvia, -
- 5 replies
- 873 views
Hello Community, I'm currently migrating my phpVMS installation to a new web host and changing the domain at the same time. I have transferred all the files, imported the database, and cleared the cache. Now I'm encountering the following issue: include(/home/XXXXX/phpvms/modules/DisposableBasic/db_helpers.php): Failed to open stream: No such file or directory or: include(): open_basedir restriction in effect. File(XXXX/phpvms/modules/DisposableBasic/db_helpers.php) is not within the allowed path(s): (/var/www/vhosts/XXXX/:/tmp/) This error message indicates that the file db_helpers.php cannot be found in the specified directory. Possible…
Last reply by DisposableHero, -
- 1 follower
- 9 replies
- 1.5k views
I don't know what is going on here, but this just started https://crew.fsvintageair.com/dashboard#stack it's something to do with the live map This is just on the dashboard
Last reply by ProAvia, -
- 1 follower
- 3 replies
- 909 views
Hello Again! A while back I found documentation on how to have the phpvma v7 to send pirep notifications to a discord channel. Can't remember how I did it, but it was working, but the channel I had set up on discord to receive the prep notifications got deleted. Would anyone know where I might find that documentation? I would be thankful.
Last reply by ProAvia, -
- 1 follower
- 2 replies
- 740 views
Hello. I removed my installation of phpVMS 7 about 8 month ago retuning to phpVMSv5, I did not delete the database, just the file of the website. Decided to up the phpVMS 7 backup, as I had backed up all of the site before deleting it from the website host. I reuploaded the phpVMS 7 to the web host and everything is working fine. However in my profile page the email address and the API key is not showing as it was before I deleted the site. Like I said everything else seems to be working fine. Thank you for the help.
Last reply by FSVKenny, -
- 5 replies
- 1.6k views
This time I have a more substantial and complicated question. We have set up AWS SES to use as SMTP provider. In the AWS console we have: Verified identities using the same email as the PhPVMS install. Verified Domain. Created SMTP user with credentials. Removed the sandbox and went into production. We went through all the AWS configuration steps properly and sent test emails from within the console successfully. The PhPVMS config states that to use SES, this is what is needed: SES Configuration To use SES, set your .env like: MAIL_MAILER=postmark AWS_ACCESS_KEY_ID='key id' AWS_SECRET_ACCESS_KEY='access key' AWS_DE…
Last reply by DisposableHero, -
- 2 replies
- 797 views
Hello again amazing community! Here's another of my phpvms "illiterate" questions: Version is 7.0.3-dev.12 I have schedules that are clearly active and well setup in Admin but are not shown in the flight search frontend. An example is AA Flight 219. Several legs are covering all days of the week. All have appropriate sub fleet and fares assigned, yet they are not showing up..... What can cause this? As always, thanks for your help!!
Last reply by William, -
- 2 replies
- 862 views
Hello everyone, I have a question regarding passenger numbers and cargo calculation per aircraft. These values are set in the Fares section. However, the same aircraft type can have different configurations. Is it possible to send the values dynamically to SimBrief using "AUTO" so that SimBrief calculates the passenger count and cargo weight based on the specific aircraft configuration? These values could then be automatically transferred back to phpVMS. This would reduce the maintenance effort and prevent issues when an aircraft has a different configuration than the one predefined. I hope I have explained my request clearly. Thanks in advance …
Last reply by DisposableHero, -
- 3 replies
- 1.1k views
Hello, This is a vanilla installation of V7.03 with default skin we have started to build & customize. We noticed the Pilot profile page is missing some information compared to another previous test-install on our server. The "dark mode" picture shows the issue-affected page where the API key & other info are not displayed, the second picture (light mode) is from the previous V7 testing instance we had. Any ideas and suggestions are always very much appreciated.
Last reply by PaintSplasher, -
- 1 follower
- 1 reply
- 682 views
So my VA has alot of aircraft and would like to narrow it down. I was told that if an aircraft has already flown a flight it will screw up the system. Is this true or can I wipe out the fleet and redo it?
Last reply by DisposableHero, -
- 1 follower
- 2 replies
- 862 views
vmshost is not working at present cannot login to my profile there and both virtual airlines are down Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. Whoops\Exception\ErrorException: Only files produced by the PHP 8.1 ionCube Encoder can run on PHP 8.1. The file /home/vmshost/public_html/templates/lagom/core/rstheme.php has been encoded by the ionCube Encoder for PHP 7.1. in Unknown:0 Stack trace: #0 /home/vmshost/public_html/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(16, 'Only files prod...', 'Unknown', 0…
Last reply by ProAvia, -
- 2 replies
- 849 views
Hello , I think I have discovered an error but not sure how it can be fixed I created a folder called crew.subriavirtual.com as a subdomain for the airline as per docs Option 1: Creating a Subdomain tip Creating a subdomain is the easiest and more recommended method, especially for shared hosting. This works well if you have a landing or promo page on your site's main domain, and then a subdomain like crew.yourva.com or something similar. Upload phpVMS to a directory with the name of your subdomain, for example, demo.vmshost.io. It should be parallel to the public_html folder (as above). In this example, I want to create the subdomain demo.…
Last reply by LesJar, -
- 12 replies
- 2.3k views
Hello, I had installed phpVMS successfully and all was working. I then tried to add disposable basic, something went wrong because now I get a 500 Server Error message. I do no longer have access to the webpage and clearing cache in Browser and /bootstrap/cache/ does not help. what else could I try?
Last reply by ProAvia, -
- 1 reply
- 694 views
Good evening, New to phpVMS and currently going through the setup / testing phases. I noticed an issue when loading flights that they are showing on the schedule even when the start and end date is not current. Also still showing when the days are set but it's not actually the day (example monday) and I still see it today. Is there a step I am missing after creating the flights to only have them appear on the schedule for bidding when the start and end dates are valid and the day trigger is also valid? Thanks in advance.
Last reply by skypilotYTS, -
- 1 follower
- 1 reply
- 867 views
After successfully passing the requirements and database access phases, the application goes into a loop in the database setup phase. I noticed that strangely the credentials have the user name without any value. This is how the connection string looks like: SQLSTATE[HY000] [1045] Access denied for user ''@'127.0.0.1' (using password: NO) (Connection: mysql, SQL: select table_name as `name`, (data_length + index_length) as `size`, table_comment as `comment`, engine as `engine`, table_collation as `collation` from information_schema.tables where table_schema = '' and table_type = 'BASE TABLE' order by table_name). And as you can see, the username is not reported, whi…
Last reply by ASX157,
