In the last month Im having some weird problems with ACARS, I have smartCARS and KACARS and suddenly when the pilots wants to send their pireps into the website they getting errors.
In smartCARS :
"Pirep filling error:The virtual airlines web server didn't confirm the pirep filling property with smartcars. This doesn't always mean that the pirep wasn't filed. Please verify that the pirep was filed on the airlines website.
If it was filed, please click the cancel button on the acars tab cancel your flight. If it wasn't filed, please try again by clicking "file pirep" "
In KCARS :
There is no physical error but there is some sound that the pirep isn't send to the website.
The weird problem in the both of them that everytime there are errors but sometimes the pirep is send to the website even with the error and sometime the pirep wasnt send to the website.
Please help me figure it out my pilots gets crazy about that.
I thought maybe there is a problem with the host but the hosting support can't understand me if i dont give him the problem.