Jump to content

vmsACARS won't open


Recommended Posts

I feel kind of stupid, but I can't get the acars.exe program to run.  I have followed the client install, installed and run makerunways, and I already have the paid version of FSUIPC.  I unzipped the ACARS.zip file to a folder of my choice, and when I try to run it I get a pop up box withe the PHPVMS logo for about 3 or 4 seconds, then it closes and nothing more happens.  I never get the entry screen where you put in your API and url, and select a simulator.  I attempted to follow the docs exactly, as well as the README.txt file in the ACARS.zip file.  Running Win10, with ver 4.8 of .NET framework.  I know I must be doing something wrong, but I sure can't figure out what it is.  Thanks,

 

john croft

 

  • Like 1
Link to post
Share on other sites
  • Administrators

Hi, can you post in Discord? And can you attach the logs? I would also redownload it just in case - there was a build issue that I hadn't caught earlier

Link to post
Share on other sites
  • ProAvia changed the title to vmsACARS won't open
On 6/12/2021 at 3:26 PM, atrdriver said:

I feel kind of stupid, but I can't get the acars.exe program to run.  I have followed the client install, installed and run makerunways, and I already have the paid version of FSUIPC.  I unzipped the ACARS.zip file to a folder of my choice, and when I try to run it I get a pop up box withe the PHPVMS logo for about 3 or 4 seconds, then it closes and nothing more happens.  I never get the entry screen where you put in your API and url, and select a simulator.  I attempted to follow the docs exactly, as well as the README.txt file in the ACARS.zip file.  Running Win10, with ver 4.8 of .NET framework.  I know I must be doing something wrong, but I sure can't figure out what it is.  Thanks,

 

john croft

 

Try creating an exception in your antivirus for the acars.exe file before executing it.

 

Regards

Edited by lorlandi
add info
Link to post
Share on other sites
On 6/12/2021 at 7:26 PM, atrdriver said:

I feel kind of stupid, but I can't get the acars.exe program to run.  I have followed the client install, installed and run makerunways, and I already have the paid version of FSUIPC.  I unzipped the ACARS.zip file to a folder of my choice, and when I try to run it I get a pop up box withe the PHPVMS logo for about 3 or 4 seconds, then it closes and nothing more happens.  I never get the entry screen where you put in your API and url, and select a simulator.  I attempted to follow the docs exactly, as well as the README.txt file in the ACARS.zip file.  Running Win10, with ver 4.8 of .NET framework.  I know I must be doing something wrong, but I sure can't figure out what it is.  Thanks,

 

john croft

 

Hi John,

 

As others have pointed out, make sure you create an exception in your firewall/antivirus software (here's a tutorial for Windows Security which might be the best place to start)

 

Also, try running the program as an administrator. Right-click on the icon for Acars.exe, and click 'Run as Administrator' -- note, you may be required to input your account password depending on your settings. This will only work if you have administrative rights on the computer.

Link to post
Share on other sites
  • 1 month later...
  • Administrators

The code is signed now, so hopefully needing to add it as an exclusion in anti-virus shouldn't be necessary anymore. Once it gets run by enough people then Windows should also start to recognize it more.

Link to post
Share on other sites

Thanks all, I got that part sorted out.  Now here's a question semi related.  The downloadable ACARS.zip file includes all the server side stuff, and I don't really want the file that I distribute to our pilots to include all that.  Is there a list of files that must be included for the pilots to use the ACARS as the client for them so I could re-zip it and distribute it without all the server side stuff in it?

 

john croft

 

Link to post
Share on other sites
  • Administrators

Not really - it's just all included because of the auto-updates. The server-side stuff is really small anyway, and I just keep it included because if there are changes there, I'll have it in the changelog and then it can be updated by an admin. It's virtually useless anyway without a phpvms install and a license key

 

I haven't come up with a good way to distribute that separately yet, especially for communicating if there are changes/updates. 

Link to post
Share on other sites

Pilots has nothing to do with the server side stuff ... And it is not necessary to worry about it.

 

What they need is first unpack the package to a folder, then to follow simulator side procedures first (like installing the xplane plugin, or installing fsuipc + makerunways.exe for fsx/prepar etc) and after this step double clicking the Acars.exe (or make a shortcut for it to their desktop for ease of access)

 

If you wish you can provide a step by step guide to your pilots to follow for installing ;)

 

Safe flights

Link to post
Share on other sites
  • Administrators
55 minutes ago, atrdriver said:

OK, thanks so much.  Was just trying to make it easier for the pilots so they wouldn't have so much to sort through :)

 

All they need to do is extract it into a folder and maybe create a desktop shortcut. There's instructions in the README, that has a link to the docs, but you can also just send them the docs directly. They shouldn't need to go into the other files there

 

https://docs.phpvms.net/acars/install-client/

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...